Terms of use

1. Agreement

By using WebScheduler Local ("the site"), whether to search for someone local or to add a business, you agree to these terms. If you do not agree, please do not use the site.

2. What this site is

The site is a local business discovery and visibility platform for South African businesses, services and professionals. We publish information that businesses themselves submit. We are not a party to any dealing between you and a business on the site. We do not vet qualifications, inspect premises, endorse anyone, or guarantee that a profile is accurate, current or complete. Satisfy yourself about any business before engaging it.

3. Adding a business

Adding a business with a South African address is free, and stays free. A business based outside South Africa may also be listed, on the paid International Listing subscription described in section 5. By submitting a profile you confirm that:

• You own the business or are authorised to act for it.
• The information you provide is accurate and not misleading.
• You hold any licence, registration or professional accreditation your trade requires, and any credential you state is one you actually hold.
• You own the images you upload, or have permission to use them, and they do not depict identifiable people who have not agreed to appear.
• You understand the profile will be published publicly and may be indexed by search engines.
• You have read and accept these terms and our privacy policy.

A profile goes live only once you confirm it from the verification email we send.

Emails from us. We send the emails the service needs — verification, profile-management links and, if you buy the Verified Business badge, billing notices — to the address on your profile. We also send a monthly analytics report about your own listing: how many views it got and where your leads came from. That report is switched on by default when you sign up, and you can switch it off — on the signup form itself, in Manage your profile, or with the unsubscribe link in every report. Switching it off is free and never affects your listing. We do not send you marketing about other products, and we do not sell or share your address for advertising.

4. The Verified Business badge

The Verified Business badge is optional and is the only thing a South African business is ever charged for. Everything else about a South African profile is free and stays free whether or not you buy it. (A business based outside South Africa pays for publication itself — see section 5.)

What it includes. Besides the badge itself, it lets a business list its team and its other branches, post job vacancies on the Jobs board and reply to requests for a service there (section 6).

What it means. Before awarding the badge we check a company registration document and an identity document for the owner, to satisfy ourselves that the business exists and that the person managing the profile is entitled to. That is the whole of the claim. The badge is not an endorsement, a recommendation, or any statement about the quality, pricing, licensing or conduct of the business, and section 2 above applies to a verified profile exactly as it applies to every other one.

Applying. We review documents by hand and may decline an application without giving detailed reasons. Nothing is charged while an application is under review, and a declined application is never charged.

What you pay. The price is shown before you pay, on the checkout page and on your dashboard. It is billed monthly and recurs automatically until you cancel. Payments are processed by PayFast; we never receive or store your card details. The badge appears once PayFast confirms the payment, which is usually within a few minutes.

Price changes. We may change the price. A change applies to you from your next monthly payment onwards, never retrospectively, and we will tell you before it takes effect.

Cancelling. You can cancel at any time from Manage your profile, without giving a reason. Cancelling stops future payments. Your badge stays on your profile until the end of the month you have already paid for — you paid for that time and you keep it.

Refunds. Because cancelling leaves you with the full month you bought, we do not refund part-months and payments already taken are not refunded. If you believe you have been charged in error, or charged after cancelling, contact us and we will investigate and put right anything that was our mistake. This does not affect your rights under the Consumer Protection Act, 2008.

If a payment fails. The badge stays up until the period you have paid for ends, and then comes down. Your profile itself is unaffected and stays published. You can start the badge again from your dashboard at any time.

If we withdraw it. If we remove the badge because the profile breached these terms, or because the documents behind it turn out to be inaccurate, we may do so without a refund. If we withdraw it for our own reasons — we stop offering the badge, for instance — we will refund the unused part of the month.

5. International listings

The site is built for South African businesses. A business with a South African address has its profile free, and that does not change. A business based outside South Africa may also be listed, on a monthly International Listing subscription.

What it is. The subscription pays for the listing itself — being published, searchable and given a profile page. It is not a badge and makes no claim about the business; it is not the Verified Business badge described in section 4, and buying one does not give you the other.

Which one applies to you. The country recorded on your profile decides it. You choose it when you submit the form, and only we can change it afterwards — if it is wrong, contact us and we will correct it.

What you pay. The price is shown before you pay, on the checkout page and on your dashboard, and is billed monthly in South African rand. It recurs automatically until you cancel. Payments are processed by PayFast; we never receive or store your card details. Your card must accept payments to a South African merchant.

When your profile goes live. You can fill in and save your profile before paying, and we keep it. It is published once PayFast confirms the first payment and you have confirmed your email address. Until then it is not visible to the public.

Price changes. As in section 4: a change applies from your next monthly payment onwards, never retrospectively, and we will tell you before it takes effect.

Cancelling. You can cancel at any time from Manage your profile, without giving a reason. Your profile stays published until the end of the month you have already paid for, and is then unpublished.

If a payment fails, or you cancel. Your profile is unpublished when the paid period ends. Nothing you entered is deleted. Your profile, photos, services and everything else are kept, and subscribing again republishes them as they were. We will tell you before this happens and when it has.

Refunds. As in section 4: we do not refund part-months, because cancelling leaves you with the full month you bought. If we stop offering international listings we will unpublish your profile and refund the unused part of the month. This does not affect your rights under the Consumer Protection Act, 2008.

6. The Jobs board

The Jobs board carries two kinds of post: job vacancies, and requests for a service (someone looking for a business to do a piece of work). Anyone may post a request for a service, free. Job vacancies may be posted by a business holding the Verified Business badge (section 4), from its profile dashboard, and by an employer that does not have a profile on the site. A listed business without the badge may request a service but may not post vacancies, including through the public form. While we are not offering the badge, any listed business may post vacancies.

By posting you confirm that:

• the vacancy or request is real, and you are entitled to offer it;
• nobody who applies or replies will be asked to pay anything — no registration, application, training, uniform, placement or similar fee, and no deposit;
• the post does not discriminate unfairly, as prohibited by the Employment Equity Act, 1998 and the Promotion of Equality and Prevention of Unfair Discrimination Act, 2000. Stating that a vacancy is an employment equity position is permitted;
• you will use the personal information applicants send you only to consider them for that vacancy, and handle it as the Protection of Personal Information Act, 2013 requires.

Review. Posts from people who are not listed are checked before they are published. Posts from listed businesses are published straight away, unless they contain wording we associate with job scams, in which case they are checked first. We may decline, edit, hide or remove any post, and a post reported by several visitors is hidden until we have looked at it.

Closing dates. Every post has a closing date no more than 60 days away, and comes down on that date. You can close it earlier, and renew it for another 30 days in the week before it closes.

Applying and replying. Applications and replies are passed on by email; we do not keep a copy of a job application. Only businesses holding the Verified Business badge can reply to a service request (any listed business, while we are not offering the badge), and each request takes a limited number of replies. When a service request is published, we may email it to a small number of listed businesses in the same category and area, Verified Businesses first; a business can switch those emails off at any time.

We are not a party to any job or work. We do not employ, recruit for, vet or recommend anyone who posts, applies or replies, and we do not guarantee that a vacancy is filled, a reply received, or work done well. Any agreement is between you and the other party. Agree the price and terms of any work before it starts, and never pay in advance to be considered for a job.

7. What you may not do

• Submit a business you have no connection to, or impersonate anyone.
• Post false, misleading, unlawful, defamatory, hateful or obscene content.
• Add the same business repeatedly to gain prominence, or stuff keywords into fields.
• Scrape, bulk-download or systematically copy the site, or use automated tools against it beyond ordinary browsing.
• Harvest the contact details published here in order to send unsolicited marketing. Doing so is also an offence under section 45 of the ECT Act and POPIA section 69.
• Attempt to gain unauthorised access to any part of the service, or interfere with its operation.

8. Moderation

We may edit, decline, unpublish or delete any profile, at our discretion and without notice, if we believe it breaches these terms or damages the usefulness of the site. Where it is practical and appropriate we will tell the profile owner why.

9. Your content

You keep ownership of everything you submit. You grant us a non-exclusive, royalty-free licence to host, reproduce, resize and display it for the purpose of operating and promoting the site. That licence ends when the profile is removed, save for backups and any copies already cached by search engines, which are outside our control.

10. Managing and removing your profile

Use Manage your profile to edit or delete a profile at any time. Access is by a short-lived, single-use link sent to the verified email address — keep that address current and do not forward those links.

11. Availability

The site is provided "as is" and "as available". We do not promise it will be uninterrupted or error-free, and we may change or discontinue any part of it.

12. Third-party links and services

Profiles link to third-party websites and social accounts, and our maps are supplied by OpenStreetMap and CARTO. We do not control any of these and are not responsible for them.

13. Limitation of liability

To the fullest extent the law allows, we are not liable for any indirect, incidental or consequential loss, or any loss of profit, data or goodwill, arising from your use of the site or from any dealing with a business on it. Nothing here excludes liability that cannot lawfully be excluded, including your rights under the Consumer Protection Act, 2008.

14. Indemnity

You agree to indemnify us against claims arising from content you submit or from your breach of these terms.

15. Privacy

Our privacy policy and cookie policy form part of these terms.

16. Changes

We may update these terms. The date at the top of this page shows when they last changed, and continuing to use the site afterwards means you accept the revised version.

17. Governing law

These terms are governed by the law of the Republic of South Africa, and the South African courts have jurisdiction.

18. Contact

[email protected]